When people don’t get along, the problem isn’t incompatibility, it is usually inflexibility AND the lack of Cultural Intelligence.
The business leaders of today face unprecedented complexity, rapid change and increasing diversity in their markets and workforces. And yet more than 90% of global executives identify cross-cultural effectiveness as their biggest challenge.
Opposing viewpoints between employees and customers happen all the time. But in today’s global business environment, how those viewpoints get communicated can turn a simple misunderstanding into mistrust, and misaligned expectations into missed opportunities.
There is no business without people and trust is the foundation which always affects two measurable outcomes - cost and speed. It makes employees productive and it makes clients stick with you. The challenge is that trust is subjective. We trust what is predictable and familiar to us so when people react and behave differently to what we expect, we become suspicious. That is never good for the business.
The reason is that the way we think, feel and behave is shaped by our experiences and driven by automatic responses based on values and beliefs we are not even aware of.
The good news is that there is a scientific, proven framework behind this. It is called Cultural Intelligence and it can be dramatically improved. Today I am proud to announce a unique interactive one-day workshop that will help you achieve just that:
This interactive Workshop is specially designed for executives and business owners whose performance depends on how well they can manage and serve a diverse employee and customer base.
Understanding how cultural backgrounds AND personality types influence behaviour, thinking and expectations is the strategic advantage of high-performing companies and successful managers. That is Cultural Intelligence, the science of measuring and leveraging personal and cultural differences.
To find out more about the Bamboo Leader Workshop and programmes, register for the Workshop simply click on this link:
The Bamboo Leader 1-Day Interactive Workshop
Meet your facilitators:
David Clive Price, a cultural intelligence (CQ) mentor and adviser to Fortune 500s and government agencies who has authored a number of books, shows you how to leverage CQ to build relationships, network, negotiate, manage and more across cultures. Since 1995, David and his company’s programmes have helped business leaders, multicultural teams, international negotiators and other global executives accomplish their goals, drive performance and maximise profits in all cultural environments.
“David has a deep knowledge of international business, a great sense of humour and a lively, entertaining approach.”
Nigel Collett, Managing Director, Gurkha International
Csaba Toth is the European managing partner of ICQ Consulting who has 15 years of academic and professional experience in measuring and leveraging personal and cultural differences in multinational organisations through a unique portfolio of assessments, training and consultancy which has already benefited some of the leading companies in the USA and Europe ranging from start-ups to Fortune 500 organisations.
“Csaba delivered a great interactive presentation to BBC managers about cultural intelligence for leadership. BBC is a global and multicultural broadcaster so in order to be an effective organisation we need to have good cultural intelligence (CQ). Csaba gave us the know-how and tools to be able to achieve this.”
Toby Mildon Inclusion and Diversity Lead for BBC Design & Engineering, Finance & Operations and Radio
ICQ Consulting is leadership and management development agency helping organisations measure and leverage personal and cultural differences to enable trust and inspire people.
The ICQ methodology seamlessly integrates the latest business data with academically validated research into practical and proven solutions through a unique internationally accredited, trademarked and endorsed portfolio of assessments, training and consultancy. It has already benefited some of the leading companies in the USA, Latin-America and Europe ranging from start-ups to Fortune 500 organisations.
Expert opinion about the framework
“The Platinum Rule® model spans all cultures BUT it is important to remember that people around the world are socialized into a certain preferred way of behaving and The Intercultural DISC model explains why. It is a practical framework based on the most researched cross-cultural models to explain how national, cultural values and beliefs shape our behavior. This is the ideal tool in today’s fast-paced, globalized world where the new generation of business people and leaders need to be culturally intelligent and adaptable without being experts in 100s of different cultures. Intercultural DISC takes the Platinum Rule® into deeper layers of understanding people so they can be treated the way they want and need to be treated.”
Dr. Tony Alessandra, author of The Platinum Rule® and The NEW Art of Managing People, Top 50 Marketing expert in the world, Hall of Fame speaker.
"Bamboo Strong is exactly what today’s savvy business leaders need to manage in today’s complex, multi-dimensional markets!"
Marshall Goldsmith, The Thinkers 50 #1 Leadership Thinker in the World
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